Dec 10, 2018 | Appointment Booking, Human Capital, Retail, Workforce Management
Retailing isn’t the same as it was five years ago. There is a complex path to purchase for most products that involves web, mobile, brick and mortar stores, flyers in the mail, Instagram advertisements, and much more. For retail organizations to keep up, they need to...
May 3, 2018 | Appointment Booking, Retail, Workforce Management
Retail currently stands at a crossroads. Technology is redefining what many previously took for granted in the customer experience. In the age of Amazon, what can retail do to keep people coming back to stores? According to Forbes, the number one need that customers...
